Tampa Bay
Dr. Jacqueline K. Flud, DO
62.41
62.41
Overview
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Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Quality
Overall
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This location has a lot of potential, but unfortunately, it has not been met in terms of customer service. Many reviewers have mentioned being left on hold for extended periods of time, or being ignored by the staff altogether. This is unacceptable for a medical office, where timely and respectful communication is crucial. There are also concerns about the efficiency of the office. Several reviewers have mentioned having to wait for an excessive amount of time to see the doctor, or being kept waiting for appointments. This lack of punctuality is not only frustrating, but it also raises concerns about the office's ability to manage its schedule effectively.On a positive note, Dr. Flud herself has received many compliments from reviewers, who praise her as a knowledgeable and caring doctor. However, her staff's performance has been inconsistent, and this has affected the overall quality of service.One major issue that stands out is the office's inability to manage its communication effectively. Several reviewers have mentioned being ignored or having their messages left unreturned, which is a serious concern for a medical office. This lack of communication can lead to delays and confusion, and it's essential that the office addresses this issue promptly.Overall, while Dr. Flud's office has its strengths, it needs to work on improving its customer service and communication. With some effort to address these issues, this location could become a reliable and trustworthy medical practice.
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