The business location provides a variety of medical services, including internal medicine and infectious disease treatment. The staff is generally friendly and accommodating, with some reviewers praising the knowledge and care of Dr. Ivan. However, several reviewers have expressed frustration with the office's scheduling and waiting times, with some patients waiting over an hour or more to be seen. One reviewer had a particularly negative experience with Dr. Ivan's attitude and lack of compassion. On the other hand, some reviewers have had positive experiences with the office staff, particularly with nurses like Star who have provided excellent care. The office accepts various payment methods, including NFC mobile payments, debit cards, and credit cards, and offers wheelchair-accessible facilities. However, the business has a few issues with communication and follow-through, with one reviewer having trouble getting a refund for an overpayment. Overall, the business has a mixed reputation, with some reviewers praising the medical care and others criticizing the office's logistics and staff.