The business location has an overall score of 3.6 out of 5, indicating an average experience for customers. The quality of services provided is 4.0 out of 5, suggesting that the medical services and expertise are generally good. However, the pricing score of 4.0 out of 5 indicates that some customers may find the costs to be reasonable, while others might feel that they are a bit steep. The innovativeness score of 4.3 out of 5 shows that the business is making efforts to stay up-to-date with the latest medical practices and technologies. Overall, customers seem to appreciate the quality of care, but may be less satisfied with the wait times and communication from staff.Some customers have reported issues with long wait times, both in the waiting area and in the exam room, which can be frustrating for those with busy schedules. A few customers have also mentioned that they felt rushed during their appointments or that the staff was not very helpful or attentive. However, many customers have praised Dr. Ackerman's bedside manner and the quality of care provided by the medical staff. Some customers have also appreciated the cleanliness and organization of the office.One issue that stands out is the inconsistent scheduling and wait times, which can be frustrating for customers who are trying to get in for appointments. It's worth noting that some customers have reported having to wait for over an hour to be seen, which can be a significant inconvenience. However, others have reported being seen at their scheduled appointment time, suggesting that the issue may be with the scheduling process rather than the individual staff members.Overall, the business has a mixed reputation, with some customers raving about the quality of care and others expressing frustration with the wait times and communication from staff.