The overall experience of visiting the medical center is average, with a score of 4.1 out of 5. The quality of care provided by Dr. Guttentag and his staff is somewhat below average, with a score of 3.7 out of 5. However, the pricing is very good, with a score of 5.0 out of 5, indicating that the costs are reasonable and competitive. The innovativeness of the medical center is also good, with a score of 4.2 out of 5, indicating that they are likely to stay up-to-date with the latest medical techniques and technologies.The majority of patients who have reviewed the medical center have had a positive experience, with many praising Dr. Guttentag's expertise and bedside manner. However, there are a few negative reviews that mention issues with communication, waiting times, and a lack of compassion from Dr. Guttentag. Some patients have also reported feeling rushed or not fully understood by Dr. Guttentag.One of the most significant issues that patients have raised is the problem of getting appointments and follow-up care. Some patients have reported waiting for over an hour in the exam room before seeing a doctor, and others have mentioned difficulty getting in touch with the medical center's staff.Despite these issues, many patients have reported excellent results from their procedures, including knee replacements and ACL reconstructions. Some have praised Dr. Guttentag's ability to explain complex medical information in a clear and concise way, and others have noted that the medical center's staff is friendly and helpful.Overall, while the medical center has its flaws, it appears to be a reputable and effective place to receive medical care, especially for orthopedic procedures. However, patients should be aware of the potential issues with communication and follow-up care, and should ask questions and advocate for themselves to ensure that they receive the best possible care.