This business has a good overall reputation, with a rating of 4.0 from third-party sources. The staff is generally friendly and caring, as evident from the positive review from January 19, 2017. However, there are some organizational issues, as pointed out by a customer who had a negative experience in September 2017. They reported being called and texted repeatedly about their appointment, only to find that the blood results were not ready and they had to wait for over two hours. This indicates some inefficiencies in the business's operations. The location is wheelchair accessible, which is a plus for patients with mobility issues. The use of NFC mobile payments, debit cards, and credit cards for payment is also convenient for customers. However, the fact that the business struggled to have the blood results ready for the patient is a red flag, and highlights the need for better organization and time management. Overall, this business has some strengths and weaknesses, and customers may want to weigh these factors before making a decision.