This business location provides quality service for those in need of orthopedic care, specifically elbow specialists. The staff, including Dr. Kardashian, are well-liked and show great bedside manner, as evident in the reviews praising their kindness and attentiveness. The business has made an effort to provide a welcoming environment, as noted in the review mentioning a wheelchair-accessible restroom and parking lot. However, some clients have experienced negative interactions with a specific staff member, which raises concerns about customer service.
While Dr. Kardashian and his team are highly skilled in their field, it seems that they could benefit from providing additional training to their staff on how to interact with clients over the phone. This would ensure that all clients receive the same high level of care and attention that the business strives for.
One of the notable strengths of this business is its ability to provide instant relief to clients, as seen in the review where a client reported being pain-free after surgery. This suggests that the business has a deep understanding of its clients' needs and is committed to providing effective solutions.
The business also seems to have a strong team dynamic, with staff members praising each other and working well together. This positive atmosphere likely contributes to the overall quality of care provided to clients.
In terms of pricing, it appears that this business is competitive in its rates, which is a significant advantage for clients. However, more information is needed to determine if this is indeed the case.
The business's location is easily accessible, with wheelchair-accessible features throughout the building. The presence of an app for making appointments is also a useful feature for clients who prefer to plan their visits in advance.
Overall, this business provides high-quality care and a welcoming environment for its clients. However, some attention should be paid to customer service to ensure that all clients receive the same level of care and attention.