Tampa Bay
Dr. George E Mansour MD
48.55
48.55
Overview
HCA Florida Healthcare's network of 50 hospitals is recognized as one of the largest health systems in Florida with a mission to deliver high-quality healthcare.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
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Innovativeness
Overall
Quality
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This medical service facility, located in Building 4020 on Sawyer Rd Road in Sarasota City, has received a mix of positive and negative reviews. While some patients praise the doctors and staff, particularly Dr. George E Mansour MD, others have had issues with the receptionists, including being talked down to and having rude interactions.Many reviewers have noted that the doctors are knowledgeable and caring, with some even going above and beyond to help their patients. However, the office staff, particularly Liz, has been criticized for being unprofessional, rude, and incompetent. Several reviewers have mentioned long wait times, difficulties scheduling appointments, and issues with billing and record-keeping.Despite these issues, many patients have expressed satisfaction with the care they have received from the doctors, including Dr. Mansour. They appreciate the doctor's knowledge, attentiveness, and willingness to listen to their concerns. However, it seems that the office staff and management need to work on improving their customer service and communication skills to provide a more positive experience for patients.One major issue that stands out is the lack of professionalism and courtesy shown by some of the receptionists. Reviewers have reported being talked down to, being rude and condescending, and having their calls ignored or returned with an attitude. This has led some patients to feel unwelcome and unvalued, which is unacceptable for a medical service facility.Overall, while the doctors at this facility seem to be caring and competent, the office staff and management need to make significant improvements to provide a positive and welcoming experience for patients.The facility's wheelchair accessibility and modern payment options, such as NFC mobile payments, are definite pluses. However, the long wait times and issues with scheduling appointments and billing may be a source of frustration for some patients.It's worth noting that some reviewers have praised the office's cleanliness and welcoming atmosphere, which is a positive aspect of the facility. However, the issues with the receptionists and office staff overshadow these positives.Overall, this facility has potential, but it needs to work on addressing the issues with its office staff and management to provide a better experience for patients.
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