Tampa Bay
Dr. Gaurav Mathur, MD
36.21
36.21
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
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This medical service location has a few issues that need attention. The overall score is quite low, which indicates some problems with the services provided. The staff seems to be unfriendly and unhelpful, making it hard for elderly patients to get the care they need. The office staff also fails to return phone calls, which is a major issue for patients who are waiting for test results or trying to cancel appointments. The location has a poor track record of keeping patients informed about their appointments, with some patients showing up to find out that their appointment was not scheduled after all. On the other hand, there are some positive comments about Dr. Mathur, the cardiologist who works at this location. Some patients praise his bedside manner and ability to explain things clearly. However, it's clear that the office staff is the main issue, and they need to be more organized and responsive to patients' needs. The lack of updates on Dr. Mathur's availability and the poor communication from the office staff make it difficult for patients to schedule appointments and get the care they need. Overall, this location needs to work on improving its staff and communication systems to provide better services to its patients.
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