Tampa Bay
Dr. Frank J. Yanez
73.54
73.54
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
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Pricing
Quality
Innovativeness
Overall
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This location has a solid reputation for its physicians and medical services. Dr. Frank J. Yanez and his team are praised for their quality of care, expertise, and dedication to their patients. Many clients appreciate the bilingual services and the doctor's ability to listen and address their concerns.However, there are some issues with the staff's organization and efficiency. Some clients have reported long wait times, even with appointments, and have had to deal with rude or unhelpful front desk staff. Additionally, there have been instances of misplaced or delayed paperwork, which can be frustrating for patients who need their prescriptions or test results.The location's pricing seems reasonable, and many clients have reported feeling satisfied with the costs of their care. The staff is generally friendly and welcoming, although there are some exceptions.Despite these issues, the location's innovativeness is commendable. The use of NFC mobile payments and the provision of amenities such as a wheelchair-accessible restroom and parking lot demonstrate a commitment to making the experience more convenient and accessible for patients.One significant issue that has been reported by multiple clients is the lack of punctuality and respect for patients' time. Many have had to wait for hours after their scheduled appointment time, and some have even been skipped or not called in at all. This is a major concern and should be addressed by the staff and management to improve the overall patient experience.Overall, while this location has its strengths and weaknesses, it is essential to address the issues with staff organization and punctuality to provide a more seamless and respectful experience for patients.
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