This office seems to be well-organized with a welcoming atmosphere. The staff is friendly and accommodating, making patients feel comfortable and at ease. The office's decor, including the toy machine and kid-friendly environment, is designed with children in mind. However, some patients have noted that the waiting room can feel a bit cramped. The team appears to be experienced and knowledgeable, with Dr. Pettinato being particularly praised for his gentle and patient approach with children. Patients have also appreciated the office's efforts to make the experience fun and engaging, such as singing songs and providing rewards.The office's efficiency and organization are notable, with most appointments running on time and minimal waiting. The staff is responsive to patient needs and concerns, and patients have reported feeling heard and understood. Some patients have also appreciated the office's flexibility in accommodating their schedules.One area for improvement could be the waiting room's size and layout, which can sometimes feel overwhelming. Additionally, some patients have reported difficulty getting appointments at short notice, which may be due to the office's popularity.Overall, this office appears to be a great choice for families with young children, offering a welcoming and supportive environment that prioritizes the needs of both kids and parents. With a few minor adjustments, it has the potential to become an even more exceptional practice.