Tampa Bay
Dr. Felipe O. Ortiz, MD
69.71
69.71
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
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Overall
Quality
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This location is a well-organized and easily accessible medical center that offers a range of services, including sleep clinic and pulmonology. The staff is friendly and accommodating, and the doctors, particularly Dr. Felipe O. Ortiz, MD, are knowledgeable and caring. They take the time to listen to their patients and provide personalized attention.The waiting time is generally manageable, and the office is well-equipped to handle various needs. However, there have been some instances of unprofessional behavior from staff members, which can be off-putting. Some patients have also experienced issues with billing and appointment scheduling.Despite these minor issues, the majority of patients have had positive experiences at this location. They appreciate the doctors' expertise and the friendly atmosphere. However, the staff's behavior and communication skills can be improved to provide a more consistent and positive experience for all patients.A significant issue that has been reported is the unprofessional behavior of some staff members, which can be a major turn-off for patients. It is essential for the staff to be trained and held accountable for their behavior to ensure that patients feel welcome and valued.The location's working hours are regular, and the appointment system is well-organized. However, some patients have experienced difficulties in getting through to the office or scheduling appointments, which can be frustrating.Overall, this location is a solid choice for medical care, but it requires some improvement in terms of staff behavior and communication to provide a more seamless and positive experience for patients.
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