Based on the provided information, it seems that this medical practice has a good overall reputation. The staff is generally friendly and knowledgeable, with many patients praising the doctor's thorough explanations and conservative approach to treatment. The facility is clean and wheelchair accessible, with a variety of payment options available. However, there are some issues with appointment scheduling and record-keeping, which can lead to frustration for patients. It's worth noting that some patients have reported feeling profiled or discriminated against based on their appearance or demographics, which is a concerning issue that the practice should address. Overall, this practice seems to be a good option for patients seeking orthopedic care, but it's essential to be aware of these potential issues and to advocate for oneself when needed.