This business location offers a unique combination of medical services and psychiatric care. The facility is located in a convenient spot, and the staff is knowledgeable and professional. However, some clients have reported difficulties in getting in touch with the doctor, with one client having to leave multiple voicemails and emails without receiving a response.
The quality of care seems to vary, with some clients receiving excellent treatment and others experiencing a lack of empathy and understanding from the doctor. One client felt that the doctor was "cold and unsympathetic" and that their concerns were not taken seriously.
On the other hand, some clients have had very positive experiences with Dr. Kaplan, praising his compassion, knowledge, and professionalism. He is described as "very caring" and "very knowledgeable in the field of forensic psychiatry."
The business has a 4.3 rating from third-party sources, which suggests that overall, clients are satisfied with their experience. However, the inconsistent quality of care and difficulties in getting in touch with the doctor are notable concerns.
The facility is wheelchair accessible, with a wheelchair-accessible parking lot, entrance, and restroom. This is a positive feature for clients with mobility issues.
One notable issue that stands out is the inconsistency in the quality of care, which can be frustrating for clients who are seeking reliable and empathetic treatment.