Tampa Bay
Dr. Enrique G. Gutierrez, MD
73.57
73.57
Overview
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Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
Quality
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This location is a medical service office run by a family practice physician. The office has a long history of complaints from patients regarding the wait times, staff behavior, and overall experience. Many patients have reported waiting for several hours, sometimes exceeding 4-5 hours, even with appointments. Some patients have expressed frustration with the front staff, citing rudeness and a lack of empathy. Additionally, there have been reports of miscommunication, mismanagement of medical records, and neglectful behavior from the staff.While the doctor, Dr. Enrique G. Gutierrez, seems to be well-regarded by some patients, many have expressed disappointment with the office's overall service. Patients have reported long wait times, rude staff, and a lack of professionalism. Some have even gone so far as to say that the office's behavior is a "business" rather than a "profession".Patients have also reported difficulty in getting their medical records, being called back in a timely manner, and having to wait excessively for appointments. Some have even reported being hung up on by the staff when trying to call the office.The only area where this location seems to excel is in pricing, as it appears to accept various payment methods, including credit cards and NFC mobile payments. However, this is not enough to outweigh the numerous complaints regarding the wait times and staff behavior.Overall, this location seems to be struggling with managing its staff and providing timely service to its patients. While the doctor may be well-intentioned, the office's behavior and management are major drawbacks.
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Hours
Closed
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Categories
Medical Services
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