This location seems to be struggling to meet customer expectations. The working hours appear to be standard, with consistent hours on weekdays. The amenities are also on point, with wheelchair accessibility features. However, the payment methods are common and not particularly innovative.Many customers have expressed frustration with the long wait times, unprofessional staff, and lack of communication. It seems that the staff often make mistakes, such as failing to call in prescriptions or switching doctors without approval. This has led to many customers feeling disappointed and disrespected.Despite these issues, some customers have had positive experiences with Dr. Elizabeth D. Carson, MD, and appreciate her caring and professional approach. However, the negative experiences seem to far outweigh the positive ones.One major issue that stands out is the lack of communication and clear policies. Customers have reported being left in the dark about things like insurance verification and appointment scheduling, which can lead to frustration and disappointment.Overall, this location has the potential to improve with better communication and more consistent policies.