Tampa Bay
Dr. Donald Lanza
10.85
10.85
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
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Quality
Overall
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This medical practice has received generally positive reviews from patients, with a few notable exceptions. The practice is located in a convenient location and has a variety of payment options available, including NFC mobile payments, debit cards, and credit cards. They also offer wheelchair-accessible facilities and an online portal for patients to access their information.However, there have been some complaints about the practice's administrative process, with one patient expressing frustration with the outdated system and multiple files required for paperwork. This may be a significant issue for some patients.On the other hand, the practice has received high praise from many patients for the expertise and care provided by Dr. Lanza and his team. They have been described as knowledgeable, patient, and dedicated to finding the root cause of patients' problems. The staff has also been commended for being kind, professional, and caring.The practice's strong reputation is also evident in its high third-party rating of 4.6. However, the mixed feedback suggests that there may be some room for improvement, particularly in terms of the administrative process.One of the most significant issues that stands out from the feedback is the need for a more streamlined and modern approach to patient intake and paperwork. This could help to reduce frustration and make the experience more efficient for patients. Despite this, the practice has a strong foundation and a reputation for providing high-quality care, which is evident in the overwhelmingly positive feedback from satisfied patients.
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