This business has a solid overall rating, reflecting a generally positive experience for most clients. The quality of care seems to be the strong suit, with many reviewers praising the expertise of Dr. David H. Lucas, MD, and the effectiveness of his treatment. The pricing is also a highlight, with no complaints about cost from satisfied customers. However, there is one glaring issue: the staff's customer service is not consistently good. Some reviewers have mentioned rude or unprofessional interactions with receptionists, which can be a significant drawback for people in pain or seeking medical help. It is worth noting that these incidents seem to be isolated and do not reflect the entire staff. Despite this, the office's accessibility features, including wheelchair accessibility, are a significant plus. Overall, this business appears to be a reliable choice for medical care, but may require some extra effort to ensure a smooth and courteous experience.