The business has received overwhelmingly positive reviews from clients. The staff is friendly, professional, and knowledgeable. Dr. Dan and his team are described as kind, patient, and caring, making the dental experience enjoyable for children. The office is clean and well-maintained, with a fun waiting area that includes a submarine and aquarium. Clients appreciate the personal touch and attention to detail, with many praising Dr. Dan's ability to explain things thoroughly and make their children feel comfortable. Some reviewers mention that the office staff are helpful and accommodating, even going above and beyond to help with insurance issues. However, there is one negative review from a client who had a poor experience with a 3-year-old child who felt scared and unheard, and was not handled well by the staff. The client felt that the office was not suitable for young children. Overall, the business has a strong reputation for quality and innovativeness, but may need to improve its handling of young children.