The medical service at this location is accessible to people with mobility issues, as the restroom, parking lot, and entrance are all wheelchair accessible. However, there have been issues with the bedside manner of the emergency care physician, Dr. Craig Mitchell, with one patient describing their experience as traumatic. On the other hand, another patient had a very positive experience with Dr. Mitchell, praising his excellent bedside manner and thorough care. The payment options are convenient, as debit and credit cards are accepted, and appointments are recommended, but not necessary. The address is easily locatable, being in Building 200 on Ave F NE Street in Winter Haven City. The phone number, +18632931121, is available for those who need to make contact with the medical service.