The business is located in a convenient spot and is easily accessible, with a wheelchair-accessible parking lot, entrance, and restroom. The staff is friendly and welcoming, as seen in some of the positive reviews. However, there have been some issues with the front desk staff being unaccommodating and unprofessional. One client experienced a significant problem with rescheduling and waiting time, which may indicate some flaws in their management. The business takes appointments and NFC mobile payments, credit cards, and debit cards. Dr. Carlos E. Maas, MD, is a pulmonologist with a good reputation among some clients. However, some clients have experienced medical discrimination and neglect, which raises concerns about the business's ability to provide quality care to all patients. The business has mixed ratings from clients, with some experiencing exceptional care and others facing significant issues.