This dermatology clinic provides exceptional care with Dr. Hearn and her staff. They are very welcoming and thorough, taking the time to explain the process. The office is well-run, with a smooth check-in process, modern facilities, and a friendly and courteous front desk staff. Patients appreciate the quick appointments, thorough examinations, and professional bedside manner of Dr. Hearn. However, there have been some instances of office staff being rude, but it seems to be an isolated issue.
Despite some patients feeling pressured to commit to pricey treatments, the majority of patients feel that Dr. Hearn and her staff are very kind, compassionate, and knowledgeable. They are willing to take the time to answer questions and provide options, making the experience feel personalized. Overall, patients highly recommend Dr. Hearn and her clinic for their exceptional care and dedication to their patients.