The overall experience at this medical service is good. The quality of care is excellent, with many patients praising Dr. Liu's kind and caring nature, willingness to listen, and thorough explanations. She has a great bedside manner and makes patients feel comfortable. The staff is also top-notch, with friendly and helpful nurses and administrative personnel.However, some issues have arisen in the past. One patient reported neglect and malpractice due to a missed diagnosis and lack of communication. Another patient was mistreated by the office staff, who were rude and unprofessional. These incidents are concerning and highlight the need for better communication and follow-up.Despite these issues, the office has a walk-in clinic and is wheelchair accessible, making it convenient for patients. The doctor is available for appointments on weekdays, but not on weekends. The office accepts debit and credit cards for payment.Overall, this medical service is a good option for those seeking quality care and a personal touch. However, patients should be aware of the potential for neglect and malpractice, and be proactive in communicating their concerns to the doctor and staff.