This location is a great option for those in need of medical services, particularly family practice. Dr. Benjamin Y. Phen, MD, is highly recommended by past patients, who praise his caring and down-to-earth approach. The office staff is often commended for being friendly and accommodating. However, some visitors have reported difficulties with prescription refills and communication with staff members, which can be frustrating. Accessibility is a highlight, with wheelchair-accessible restrooms, parking lots, and entrances. This location accepts debit and credit cards for payments.
Issues arise when the office staff is incompetent and unhelpful, leading to delays or difficulties in receiving necessary care. It is recommended to report such incidents to the office management to improve the overall experience.