Tampa Bay
Dr. Barry T. Sadler, MD
30.21
30.21
Overview
Suncoast Urology is one of West Central Florida's premier urologic practices. We provide our patients with the latest, most effective, state-of-the-art procedures available in an atmosphere of caring and compassion.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
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Quality
Overall
Innovativeness
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This medical service location, Suncoast Urology, has a strong reputation for its urologic practice. The staff is knowledgeable and caring, with Dr. Sadler being a standout example of a dedicated and compassionate doctor. Many patients have praised him for taking the time to explain their conditions and treatments, and for being proactive in their care. However, there are some concerns about the staff's behavior, with some patients experiencing rudeness and being talked over. The office has also struggled with scheduling appointments, with one patient having to wait on hold for over 4 minutes. The facility itself is well-equipped and easily accessible, with wheelchair-friendly parking, restrooms, and entrance. While the staff may need some improvement, the doctors and medical staff are highly skilled and provide top-notch care. Unfortunately, the customer service aspect of the practice falls short. A notable issue is the behavior of some staff members who can be abrupt and dismissive, which can be discouraging for patients who are already anxious about their medical conditions.
I would recommend this location for its medical expertise, but advise patients to be prepared for some potential issues with customer service.
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