The business has a somewhat mediocre overall rating. Quality of service seems to be an issue, with some clients experiencing unpleasant interactions with staff members, particularly Misty. While some clients have reported excellent experiences, others have had disappointing visits, including complaints about outdated equipment and rude treatment.The business seems to have a good reputation for pricing, with clients not reporting any major concerns. However, the fact that some clients were asked to pay in cash, even though they had used a Care Credit card previously, raises some red flags.Unfortunately, it seems that innovativeness is not a strong suit for this business. Despite some clients praising the dentist's use of technology, others have reported outdated equipment and a lack of modern amenities.One major issue that stands out is the behavior of the staff, particularly Misty. Several clients have reported being treated rudely and dismissively, which is a significant concern. It's unclear whether this behavior is an isolated issue or a systemic problem within the business.Overall, it seems that this business has some work to do to improve its quality of service and innovativeness. While pricing is not a major concern, the behavior of the staff is a significant issue that needs to be addressed.