This location seems to be a well-established medical service provider, with a team of experienced practitioners led by Dr. Arun Rao. The staff appears to be knowledgeable and willing to explain medical issues in detail, which is reflected in the high rating for quality of service. However, there is a notable issue with the receptionist's behavior, as mentioned in one of the client feedbacks. This incident may indicate a lack of professionalism and empathy in certain situations.
The location has made an effort to accommodate patients with disabilities, with wheelchair-accessible restroom, parking lot, and entrance. The availability of appointments, payments through debit and credit cards, and detailed explanations of medical issues are all positive aspects of this location.
One client had a negative experience with the receptionist, who was described as rude and dismissive, despite the patient's efforts to explain their situation. This incident highlights the need for staff training in customer service and empathy.
The location's prices seem to be reasonable, given the quality of service provided. However, the innovativeness of the location is unclear, as there is limited information available on new services or technologies implemented.