This location has been known to have issues with communication and follow-through. I showed up for an appointment this morning and the office was closed, with multiple notices of attempted delivery on the door and no one inside. Some clients have reported difficulties in getting in touch with the office, with phone numbers no longer working. Despite the good intention, the new office seems to be going downhill, as some clients have been left unhappy with the service. Not all staff seem to be understanding and empathetic to patients' needs. On the other hand, there have been reports of some staff members being very pleasant and professional. While it seems that some good staff members have left the office, there are still people there who are very good at their job. This dental clinic has been there for a while, which means it has potential, but there are several things that need to be worked on.