Tampa Bay
Dr. Andrea L. Lusk, MD
14.54
14.54
Overview
Your Leading Eye Care Provider
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
Quality
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The location provides high-quality medical services with a focus on ophthalmology. The facility is wheelchair accessible, and the staff is friendly and welcoming. Dr. Andrea L. Lusk, MD, is the lead ophthalmologist, and her team is professional and knowledgeable. The practice offers a range of services, including routine eye exams, laser surgery, and treatment for various eye conditions. The staff is efficient and prompt, and Dr. Lusk takes the time to explain everything clearly and slowly. She has a vast knowledge of eye health and is compassionate in her approach.The location has received overwhelmingly positive reviews, with many patients praising Dr. Lusk's expertise and the staff's professionalism. Some patients have mentioned that they feel reassured and comfortable with Dr. Lusk's care, while others have appreciated the staff's friendliness and efficiency.However, there are a few negative reviews that highlight some issues. One patient mentioned that the staff was unfriendly and unprofessional, and another patient had a negative experience with the office manager. Additionally, there is one review that mentions a concern with the office's hygiene practices during sensitive eye procedures.The issue that stands out is the one patient's experience with the office manager being argumentative with patients, the lack of communication about rescheduling appointments, and the need for patients to ask for makeup-removing wipes to serilize the eye area.Overall, the location appears to provide high-quality medical services with a focus on ophthalmology, but there may be some room for improvement in terms of customer service and communication.
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