The reviewed business is a full-service dermatology clinic located in the heart of St. Petersburg, Florida. Visage Dermatology has a team of highly skilled professionals, led by the renowned Dr. Alexandria S. Kongsiri, MD, who offer cutting-edge medical and cosmetic skincare services. The clinic has a modern and well-equipped facility that provides a comfortable and welcoming environment for patients.From the feedback provided by clients, it is clear that the staff at Visage Dermatology are friendly, caring, and attentive to their patients' needs. Many reviewers have praised the exceptional bedside manner of the doctors and practitioners, as well as the helpfulness and professionalism of the office staff.The clinic's services seem to be of high quality, with many reviewers reporting positive experiences with procedures such as skin tag removal, boil removal, and laser treatments. The doctors and practitioners are also commended for their willingness to take the time to explain procedures and provide personalized advice to their patients.One reviewer had a negative experience with the clinic's phone staff, who refused to book an appointment with the doctor and instead offered an appointment with a nurse practitioner. This issue was addressed by the owner, who apologized for the mistake and clarified that even nurse practitioner appointments are overseen by a physician.Overall, Visage Dermatology appears to be a reputable and reliable destination for dermatological care in St. Petersburg. However, it would be beneficial for the clinic to review and improve its phone handling procedures to avoid similar issues in the future.There is one highlighted area of improvement at Visage Dermatology: improving phone handling procedures to ensure that clients receive the level of service they expect and deserve.