The business provides a good overall experience, with high-quality care and competitive pricing. Patients feel at ease with the knowledgeable and caring staff, including Dr. Alexander Engelman, who goes above and beyond to address their needs. The clinic's attention to detail and commitment to patient care is evident in the friendly and supportive team. However, there seems to be some issue with responsiveness, as some patients have reported difficulty in getting their phone calls or voicemails returned, which can be frustrating and make scheduling appointments challenging. The clinic's wheelchair accessibility features are a definite plus, making it easy for patients with mobility issues to access the facility. However, some patients have mentioned that the wait times can be lengthy, which may not be ideal for those with busy schedules.