The business has a decent overall score, considering the mixed reviews. It offers a range of storage services, including 24/7 access, and has a relatively long list of positive reviews. However, there are also some complaints about the condition of the storage units, with one reviewer mentioning rat infestation and another mentioning broken kiosk and gate. The pricing is reasonable, with one reviewer mentioning that it has the best prices in town. However, some reviewers have mentioned that the business is not well-maintained and has security issues. The innovativeness of the business is not clear, as there is limited information available about its features and services.There are concerns about the cleanliness and maintenance of the storage units, with one reviewer mentioning rat infestation. Some reviewers have also mentioned that the business is not well-maintained, with broken kiosk and gate. The security of the facility is also a concern, with one reviewer mentioning poor security and another mentioning a break-in. The business needs to address these issues to improve its overall score.On the positive side, the business has a friendly and helpful staff, with several reviewers mentioning that they have received good service from the manager. The business also offers a range of payment options, including debit cards and credit cards. However, some reviewers have mentioned that it can be difficult to get in touch with the staff, with one reviewer mentioning that they had to wait a month for their check to run through. Overall, the business has some positives, but also some significant concerns that need to be addressed.