This gun shop has been consistently praised for its knowledgeable staff, especially the owner Bruce Dow, who is highly skilled and enthusiastic about firearms. The shop has a wide selection of older firearms and parts, which are well-priced and in good condition. Many customers have had excellent experiences with the shop's services, including repairs, custom work, and sales. However, there have been some issues with wait times and the quality of work, as some customers have reported that their jobs were not done correctly or that they were not properly communicated with. One customer had a particularly bad experience with a scope installation, where the reticle was off by 15-20 degrees and the bubble level was mounted incorrectly. Another customer reported that they were charged more than quoted for a simple job. Despite these issues, the shop has a high overall rating and is generally considered a reputable and trustworthy business. It's worth noting that the shop's hours of operation are limited, only being open on Wednesdays through Saturdays.