The business has an overall score of 4.2 out of 5. The quality of the services is generally good, with a score of 3.8 out of 5. However, the prices seem to be reasonable, with a score of 4.6 out of 5. Unfortunately, there is not enough information to assess the innovativeness of the business.The location is a community and government service, a salvage yard, and a recycling center, serving the Hampton, VA area with quality used parts. It is located on E Dr Martin Luther King Jr Blvd Boulevard in Dover City and offers various payment options, including NFC mobile payments, debit cards, and credit cards. The business is wheelchair accessible, with a parking lot for people with disabilities.The working hours are from 8 am to 5 pm from Monday to Friday and from 8 am to 3 pm on Saturday. The business is closed on Sundays.Most customers have reported excellent customer service, with many praising the helpful and polite staff. Some customers have also mentioned that the prices are reasonable and the selection of used parts is good. However, a few customers have reported issues with the quality of the parts, with some receiving damaged or faulty items.One customer had a particularly negative experience, reporting that they were overcharged and received a damaged item. Another customer reported that they were given a price quote over the phone but when they arrived, the business claimed that they did not have the part.Despite these issues, the majority of customers have reported positive experiences, and the business has a rating of 3.8 out of 5 on third-party review sites. The business has also received praise for its quick and helpful service, with many customers reporting that they were able to find the parts they needed quickly and easily.Overall, the business seems to be a reliable and trustworthy option for those looking for quality used parts in the Hampton, VA area. However, potential customers should be aware of the possibility of issues with the quality of the parts and the business's willingness to charge extra for services.