This business location has a strong reputation among patients. They seem to be satisfied with the quality of care they receive, which is likely due to the experience and knowledge of the orthopedic surgeon, Dr. Shenkman. Patients have praised his thoroughness, bedside manner, and ability to explain complex procedures in a way that is easy to understand.Many patients have had excellent results from their surgeries, including joint replacements and arthroscopies. They have also appreciated the attentiveness and friendliness of the staff, who make them feel like family.However, there is one case of a patient who had a negative experience. They reported feeling neglected after surgery, with the doctor not believing them when they reported ongoing pain. This patient had to seek further treatment from another specialist and ultimately had to undergo additional surgery due to complications.Despite this isolated incident, the overall quality of care at this location appears to be high. The business has implemented various amenities, such as on-site parking, wheelchair accessibility, and NFC mobile payments, which make it easier for patients to access their services.One area where this business falls short is in its pricing transparency. While patients have not reported being overcharged, it is unclear how pricing is handled and whether patients are adequately informed about costs.In terms of innovativeness, it is unclear what sets this business apart from others in its field. While they have implemented some modern amenities, it is not clear if they are at the forefront of any significant medical advancements.