Tampa Bay
Double D Truck Specialties LLC / Uhaul Dealer
53.66
53.66
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Wheelchair accessible parking lot
On-site parking
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This location has been a reliable choice for many customers, with a pleasant experience and excellent customer service. The staff is often friendly and willing to help, even in emergency situations. However, there have been some instances of long wait times and a lack of attention to detail, which might be worth improving. Despite this, the quality of the trucks and equipment has been consistently high, and the prices are very reasonable. The innovative approach to customer service and problem-solving is evident, as seen in their willingness to accommodate last-minute changes and go above and beyond to meet customers' needs.
The location is easily accessible, with on-site parking available. The phone support is available during the working hours, which is Monday through Sunday. The accessibility also includes a wheelchair-accessible parking lot, which is a welcome feature for people with disabilities.
There is one notable issue that some customers have experienced, which is inconsistent service and long wait times. For example, some customers have reported waiting for over 20 minutes to be attended to, which is frustrating and can be avoided with better time management and staffing.
Overall, this location is a good choice for customers looking for a reliable and affordable car or truck rental experience. However, it would benefit from improving its service quality and consistency to match its excellent customer service.
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