Tampa Bay
Dosal Tobacco Corporation
Tobacco Shop
31.12
31.12
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This business location is a tobacco shop with a focus on shopping. The address is Building 5385, Gateway Blvd Boulevard, Suite 15, Lakeland City. It's a co-branded business with Dosal Tobacco Corporation. The atmosphere is a bit dated, and the interior design could use some updates.The products they offer seem to be a mix of well-known and lesser-known brands. However, there is a huge concern about the customer service. Some customers reported that they never received a call back after leaving multiple messages, and there were instances where customers were called excessively. Another issue is that some products were not labeled correctly, and one customer even reported accidentally feeding their dog with a product from this shop. The quality of the products themselves seems to be inconsistent.One customer praised the brand's cigarettes, comparing them to more expensive name brands, but this seems to be an isolated incident. Overall, the experience at this location is not as smooth as it could be.It's clear that customer service is an area that needs improvement. The shop needs to work on providing better communication and updating customers on the status of their purchases. This would greatly enhance the overall shopping experience for customers.
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