This business has a rather disappointing overall performance. Unfortunately, there have been reported issues with the quality of work. Some clients have experienced incomplete or poorly done roof repairs, which is unacceptable for a roofing company. On the positive side, prices seem to be reasonable, which is a plus for customers. It's also worth noting that the business is wheelchair accessible, which is a great feature. However, a major issue is the dishonest behavior of the staff, specifically Mercedes, who have been untruthful with clients and failed to deliver on promises. This lack of integrity has led to significant trust issues. It's essential for a business in this industry to have a strong reputation for reliability and quality. Despite the long working hours, including Sundays, it seems that the business has fallen short in these areas.