Tampa Bay
Donald L Erb, DO
48.32
48.32
Overview
Our orthopedic doctors treat acute and chronic injuries, help alleviate pain and other symptoms, and manage simple to complex conditions.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
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The location has a average rating, it has good quality and good pricing. However, innovativeness is not available due to the lack of information. There are varying opinions on the business. Some clients had a positive experience with Dr. Erb, praising his kindness, empathy, and thoroughness. They felt that he listened to their concerns and took the time to explain their options. Some clients also appreciated the staff, including Victoria Rademaker, who were described as friendly, kind, and professional.However, other clients had a negative experience, citing long wait times, difficulty in getting appointments, and issues with billing. One client even reported that they had to wait six weeks for a scheduling call, which led to a delay in treatment. Another client reported that the office staff were rude and unprofessional, particularly the receptionist, Lisa.The business has a rating of 4.7, but this may be skewed by the varying opinions of the clients. Overall, the business seems to have its strengths and weaknesses, and it is essential to consider multiple perspectives before forming an opinion.Some of the strengths of the business include:* Dr. Erb's kindness, empathy, and thoroughness* The staff's friendliness and professionalism* The business's willingness to listen to clients' concerns and explain their optionsHowever, some of the weaknesses include:* Long wait times and difficulty in getting appointments* Issues with billing and communication* Some clients' negative experiences with the office staffTo improve the business, the management should focus on addressing the issues with wait times, billing, and communication. This could involve hiring more staff, streamlining the appointment process, and improving the customer service skills of the office staff.It's also essential to note that Dr. Erb has been practicing medicine for many years and has a good reputation in the community. However, it's also important to consider the negative experiences of some clients, which may be a cause for concern. Overall, the business has a mixed reputation, and it's essential to approach with caution.
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