The business is located at Building 741, Shamrock Blvd Boulevard, in the heart of Venice City, making it easily accessible to pet owners in the area. The staff is wheelchair accessible, and the entrance is also wheelchair-friendly. Payment options include credit cards, making it convenient for customers. The working hours are Monday to Thursday from 8am to 2:30pm and Friday from 8am to 1:30pm, but unfortunately, the business is closed on Wednesday, Saturday, and Sunday. The business has received generally positive reviews from pet owners, with many praising the quality of service and the friendly and professional staff, especially Stacey, the owner and groomer. She has been consistently recommended by satisfied customers, who appreciate her attention to detail, expertise, and kind treatment of pets. The business has been particularly praised for its responsiveness, reliability, quality, professionalism, and value.However, there have been a few negative comments, including one instance where the owner made an error on scheduling and was perceived as unapologetic and rude.