This business stands out for its exceptional quality and service. The staff, particularly Sarah, are kind, caring, and professional. They take the time to get to know each pet and provide personalized attention. The business has a strong focus on quality, and it shows in the groomed pets that leave the premises.However, some clients have reported being turned away due to a policy of not taking new customers. This can be frustrating and confusing for potential clients who are looking for a reliable and trustworthy pet grooming service. Despite this issue, the business has a loyal customer base and is well-regarded in the community.The pricing for the business is reasonable, and clients have reported that the cost is worth the high-quality service they receive. The innovativeness of the business is also noteworthy, as they seem to be constantly striving to improve their services and provide the best possible experience for their clients.Overall, this business is a great choice for pet owners who are looking for a reliable and high-quality pet grooming service. While there may be some limitations to their customer base, the benefits of using this business far outweigh the drawbacks.