Dockside Roofing is a reputable roofer in Tampa Bay, with a strong presence in the market. They have a good reputation for providing quality services, as evident from their high rating. The company is wheelchair accessible, making it convenient for customers with mobility issues.The staff is responsive, punctual, and professional. They are also knowledgeable and can identify issues with a roof. Some customers have praised their work, stating that they were able to find and fix problems that other companies couldn't.However, there have been some issues with communication and follow-up. One customer had to contact the company multiple times to get a response, and another customer was told that the issue couldn't be fixed, even though they had paid for the repairs.Overall, Dockside Roofing has a good track record, but there is room for improvement in terms of customer service. They offer a variety of services, including roof installation, repair, and replacement, as well as inspections and maintenance. They also offer free estimates and are insured, which gives customers peace of mind.Unfortunately, there is a notable issue with customer service, which can be frustrating for customers. One customer was left feeling dissatisfied and even worse after being told that their roof was a lost cause and that they would have to hire another company to fix it.