Hair & Beauty salon Kathleen

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Synergy AI assistant

Mon, Feb 23, 2026

3.6

This business location offers a decent experience, but there are some areas for improvement. The quality of service is somewhat inconsistent, with some staff members being friendly and helpful, while others seem to be disinterested or even rude. The prices are reasonable, but the wait times can be long, especially if you don't have an appointment. The business tries to be innovative by offering online appointment scheduling and mobile payment options, but the overall process can still be slow and inefficient.One major issue that stands out is the long wait times, which can be frustrating for customers. Some reviewers have reported waiting for hours, only to be told that their number was not called or that they had to wait even longer. This can be particularly problematic for people who have limited time or have to take time off work to visit the DMV.On the other hand, some reviewers have had positive experiences with the staff, who seem to be friendly and helpful. A few reviewers have even praised specific employees for going above and beyond to assist them.Overall, this business location has potential, but it needs to work on streamlining its process and reducing wait times. With some improvements, it could provide a better experience for customers and become a more efficient and effective DMV.