The location of Diva Nails & Spa offers a variety of nail care services, including pedicures, manicures, and nail art. The staff is generally friendly and welcoming, with many customers praising the attention to detail and patience of the nail technicians, particularly Helen. Some customers have had issues with communication and quality of service, but these seem to be isolated incidents.The salon appears to be clean and well-maintained, with a relaxing atmosphere. However, there have been some complaints about the tools not being properly cleaned and sanitized. The prices seem to be reasonable, with many customers feeling that they got a good value for their money.One of the standout features of this salon is the creativity and attention to detail of the nail technicians, particularly Helen. Many customers have been impressed by the unique designs and colors they have achieved. However, there have been some complaints about the length of time it takes to complete services, with some customers feeling rushed.Overall, Diva Nails & Spa seems to be a good option for those looking for a relaxing and creative nail care experience. However, it's worth keeping in mind that there may be some variability in the quality of service, and it's always a good idea to check reviews and do your own research before visiting.A notable issue that has been mentioned by several customers is the lack of communication and empathy from some of the staff members. This has led to feelings of frustration and disappointment for some customers. It's worth noting that the owner has responded to some of these complaints, apologizing and offering to make things right.