Tampa Bay
Disney Family Homes
61.64
61.64
Overview
Ponte Vedra Beach Florida Vacation Rentals, Florida Vacation Rentals, Ponte Vedra Beach Homes for Sale, Real Estate Agents
Features
Wheelchair accessible parking lot
Onsite services
Photos & videos
Submit a review
Quality
Overall
Submit a review
This location offers various types of accommodations, including vacation rentals and homes for sale. The property is situated in a convenient location, and guests can enjoy accessibility features such as a wheelchair-accessible parking lot. Onsite services are also available to make guests' stays more comfortable. However, the responsiveness of the staff and management seems to be inconsistent, as evidenced by two guests who reported issues with their stays.One guest mentioned that the service was poor, with a number of problems arising, including a lack of internet, water leaking from the ceiling, and slippery floors. The management responded to this review, suggesting that the guest may have been at a different property, but acknowledged that refunds can't replace the memories made during a stay.Another guest reported a problem with the pool, which was not properly heated, despite being a major reason for their stay. The management apologized for the issue and offered a vague suggestion to contact the owners of the guest's actual property. One notable concern is the difficulty in getting refunds or resolving issues when they arise. While the management seems to be trying to provide a good experience, there is room for improvement in this area. The property's strengths, such as its convenient location and range of accommodations, make it a solid option for travelers.
Own this business?
Categories
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS