The business is a mental health clinic located in Dade City, providing services such as mental health disorder treatment, trauma, anxiety, depression, and self-harm care. The clinic has a 3.3 rating on third-party review platforms. The staff is varied in quality, with some being described as very mid, while others are highly praised for their professionalism and care. A few staff members, including miss Sabrina, Mr. Julian, and some therapists, are commended for their work. However, there are also negative reviews about certain staff members, such as miss Jessica Hernandez, who is described as a horrible tech who doesn't know how to work with children. The clinic's programs are mixed in quality, with some clients feeling like they didn't receive much therapy, while others found the groups helpful. The clinic's amenities are not luxurious, but the staff is trying to make the best of what they have, with clients appreciating the effort. There are some complaints about the clinic's organization and structure, with some clients feeling like they didn't have enough support or resources. Overall, the clinic has its strengths and weaknesses, but it seems to be making an effort to provide quality care to its clients.
Some of the reviewers praised the techs, including Nate, Ryan, and Neisha, for their professionalism and care, and noted that they deserve a raise. They also praised the therapists, including Mel, Sathya, and Madison, for their work with them. However, some reviewers were dissatisfied with the clinic's programs and staff, and felt like they didn't receive enough support or therapy. They also complained about the clinic's organization and structure, with some feeling like they were not adequately prepared for the program.
The clinic has a 24-hour working schedule, but it is unclear if there are staff available at all times to provide support. Some reviewers praised the clinic's location, which is wheelchair accessible, but others noted that the surrounding area is not particularly safe. The clinic's policies regarding medication and dosages have been criticized by some reviewers, who felt like their child was not properly medicated.