The storage facility has a decent overall rating, with many clients expressing satisfaction with the service and staff. The quality of the facilities and staff is generally good, with clients praising the friendly and helpful staff. The pricing is excellent, with many clients noting that it is affordable and reasonable. However, the innovativeness of the facility is average, with some clients mentioning that it could be improved. One major issue to note is the presence of mice in the facility, which has been mentioned by a few clients.The staff at the facility is consistently praised for being friendly, helpful, and professional. Clients have mentioned that the staff is knowledgeable and takes the time to answer questions and provide assistance. However, there have been some issues with customer service, with one client mentioning that they were left waiting outside after hours, and another client complaining about the website being difficult to navigate.The facilities themselves are generally clean and well-maintained, with air-conditioned units and secure entry. However, there have been some issues with the condition of the units, with one client mentioning that they found roaches and another client complaining about a leaky roof.The location of the facility is convenient, with on-site parking and a wheelchair-accessible entrance. The working hours are somewhat limited, with the facility closing at 12:30 PM on weekdays and not being open on Sundays.Overall, the Discount Mini Storage of Tampa facility has its strengths and weaknesses. While the staff and pricing are major positives, the presence of mice and some issues with customer service and facility condition are concerns.