Unfortunately, this location seems to have a lot of problems. Despite their claim of being a top-tier entertainment provider, the majority of customers have experienced terrible service, pricing, and overall experience. It's difficult to find any redeeming qualities about this location. One highlight is a single customer review that praised a technician named Jose Linares for being helpful and efficient. However, this review is greatly outweighed by the numerous complaints about poor customer service, billing issues, and equipment problems.Customers have reported being hung up on, ignored, or given runarounds when trying to resolve issues. Many have also complained about being charged excessively for their service, with some even being reactivated without their consent. The location's billing practices have been called into question, with some customers being told they owe money for services they never received.The internet service provided by this location has also been plagued with issues, with customers reporting frequent outages and poor connectivity. The location's customer service has been described as "extinct" and "helpless," with many customers being unable to reach a live person.One of the most significant issues is the lack of responsiveness from the location's customer service team. Customers have reported waiting for hours or even days for a response, only to be met with excuses or offers to sell them additional services.Overall, it's clear that this location has a long way to go in terms of providing quality service to its customers. Until they address these issues, it's unlikely that they will be able to improve their overall rating.