The location has its pros and cons. The customer service can be inconsistent, with some reviewers experiencing great professionalism and others dealing with unprofessional representatives. There are also concerns about the quality of products, with some orders arriving damaged or with incorrect items. On the other hand, the company seems to have a good selection of doors and windows, and some reviewers have praised their products. The pricing seems to be competitive, but there are concerns about the company's communication and reliability. The working hours are limited, with no services available on Saturdays and Sundays. The location is wheelchair accessible, which is a plus. Overall, it seems like this company could improve in terms of quality control and customer service. The issue of delayed or missing communication and the inability to deliver correct products is a major problem that must be addressed. The company has some good features, but the negative reviews and issues mentioned above prevent it from receiving a higher rating.