Tampa Bay
Direct Express Rentals
10.71
10.71
Features
Wheelchair accessible parking lot
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The location is a well-established property management company with a reputation for excellent customer service. The team is friendly, knowledgeable, and proactive in addressing any questions or concerns. The maintenance staff, particularly Jacob and Jake, are highly professional and efficient, with excellent communication skills. They are always prompt in responding to maintenance requests and provide updates on their arrival times.The company uses a well-organized portal for residents to submit inquiries and requests, making it easy to stay on top of tasks and payments. The leasing process is also smooth and well-managed, with staff members like Ana being very helpful and communicative.One area for improvement is the consistency of yard maintenance, which can be hit-or-miss. However, the company's responsiveness to concerns and prompt resolution of issues make up for this. Overall, the location is a great choice for those looking for reliable and professional property management services.The accessibility of the location is a plus, with a wheelchair-accessible parking lot available. The working hours are also convenient, with regular business hours from Monday to Friday.Direct Express Rentals is a co-brand of the company, suggesting a collaborative approach to property management. The company's commitment to excellence is evident in their dedication to providing top-notch services to their residents.The company's website is available, and the phone number is easily accessible, making it easy to get in touch with the team. However, it's worth noting that there's no clear indication of the company's hours of operation beyond their regular business hours.
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