Tampa Bay
Direct Auto Insurance
83.31
83.31
Overview
Browse all Direct Auto Insurance locations.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
On-site parking
Online appointments
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Quality
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This location of Direct Auto Insurance has been praised by numerous customers for its excellent service. Agents such as Kaye Tullonge, Jennifer Morgan, Cheryl Tomic, Madeline Peak, and Kaye Tullonge have been singled out for their professionalism, knowledge, and willingness to go above and beyond to help customers. Customers have reported feeling like they are talking to a friend or family member when interacting with these agents. The process of getting insurance has been described as quick and easy, with agents being very informative and helpful in explaining options and answering questions. Many customers have reported being very pleased with the prices they received, finding them to be more affordable than other insurance companies. Some customers have also praised the agency for its innovativeness, citing the use of technology to make the process smoother and more efficient. However, one customer had a negative experience, citing being charged double for a policy quote and having to wait for a refund, which was eventually resolved with the help of agent Madeline Peak. Overall, this location of Direct Auto Insurance seems to be doing an excellent job of providing top-notch service to its customers.
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